At Dreyfus, we take the issue of privacy very seriously. We want to assure visitors to our site of the security, privacy and confidentiality that they expect from a financial services institution.
Dreyfus does not collect any personal information from anyone who is merely browsing this site but does not log in and does not communicate to Dreyfus through this site. Personal information will be collected if the visitor chooses to log in or otherwise communicates to Dreyfus through Dreyfus.com.
This site will collect personal information that you voluntarily provide, such as your name, address, telephone number, or e-mail address. This site may collect information on what country you are accessing this site from; information on which pages within this site you visit; and certain technical information regarding your computer and operating systems, such as your Internet protocol address, domain name, and system configurations and settings. We will not know who you are unless you tell us. If you submit your password and enter the password-protected area of this site, the site will recognize who you are and will collect all information that you submit, including all electronic instructions (including all transaction information). Any information collected about you from this site may be associated with other identifying information that we have about you.
E-mail and Product Inquiry
Dreyfus invites visitors on this site to send e-mail messages to Dreyfus so that Dreyfus may respond to inquiries regarding its products or services. Dreyfus retains copies of these e-mail messages. The information provided by a visitor will only be used to respond to the visitor's inquiry and to provide better customer service.
Use of Information Collected
Dreyfus uses the information collected from visitors to this site to address the specific needs of those visitors and to provide better customer service, including the provision of the latest information regarding Dreyfus' products. The information collected also is used to provide a record of communications between Dreyfus and its site visitors and to comply with any applicable legal and/or regulatory requirements.
Access to Information Collected
- Employees. Certain Dreyfus employees will be provided with a visitor's information in order to respond to that visitor's needs and provide the visitor with information regarding specific products in which the visitor may have an interest. Dreyfus employees are instructed to use strict standards of care in handling the personal, confidential information of Dreyfus customers. Employees who violate our policies are subject to disciplinary action, up to and including termination. Dreyfus maintains physical, electronic, and procedural safeguards that are designed to comply with federal standards to guard nonpublic personal information.
- Third Parties. In limited cases Dreyfus may share personal information with a third party as required or permitted by applicable law. Except in these limited cases, Dreyfus does not transmit any personal information collected through this site to third parties for marketing purposes. Personal information may be transmitted, however, if there is a specific need to complete a transaction requested by the visitor.
- Visitors having specific questions regarding any information they have sent to Dreyfus through the Dreyfus Web site should send an e-mail.
We respect the privacy of your children and do not knowingly collect or retain personally identifiable information from children under the age of 13 through this web site.
Notice to California Users Required by State Law
We retain information we receive through this web site, including information you give us to open an account or purchase a product or service from us, information you give to us in inquiries and other communications, and records of any transactions you perform. We may also monitor the way you utilize this web site in order to address your needs and make the experience more convenient. We share this information with affiliated and nonaffiliated parties only as necessary to process and service your transactions with us, or as required by law. Such parties may include those who provide services to us in connection with your accounts or transactions, or who are involved in providing you the services you request. In certain instances they might include a purchaser or potential purchaser of an account. We also report information to credit bureaus in appropriate cases. And we share information with government agencies and law enforcement as necessary. Dreyfus may also share information with affiliates offering financial products and services that supplement the products and services provided by Dreyfus (assuming the customer has not exercised a right to opt out of such sharing).
Last updated December 1, 2014. Any changes to our policy will be reflected in this location.
Protection of Social Security Numbers
"We" refers to the family of companies owned by The Bank of New York Mellon Corporation.
Like all financial services companies, we collect a variety of information about individuals, including but not limited to our customers and employees. In many cases that information includes individuals' Social Security numbers. We use records of Social Security numbers for many purposes, especially to comply with federal and state laws such as tax laws and anti-money-laundering laws.
Our policy is (i) to comply with all laws restricting the use and disclosure of Social Security numbers, (ii) to protect the confidentiality of Social Security numbers, (iii) to prohibit the unlawful disclosure of Social Security numbers, and (iv) to limit access to Social Security numbers to our employees, and in certain cases to nonaffiliated parties that provide services to us, based on their responsibilities. To safeguard Social Security numbers, we maintain physical, electronic, and procedural safeguards that are designed to comply with applicable legal standards. Our employees are prohibited from disclosing Social Security numbers for unauthorized purposes.
We may share Social Security numbers among our affiliated companies or with nonaffiliated parties for administrative purposes, such as to process transactions, verify identities, and service accounts. We disclose Social Security numbers as required or permitted by law, such as to the Internal Revenue Service or to credit bureaus. When necessary, we disclose Social Security numbers to regulatory agencies, law enforcement agencies, courts, and parties to lawsuits.
We may share Social Security numbers among our affiliated companies for marketing purposes, but only in compliance with legal restrictions, including required opportunities to opt out of such sharing. We do not, without consent of the individual involved, share Social Security numbers with parties not affiliated with us to enable them to market their own products or services.
Information Collected from Representatives of Institutional Clients
If you work for one of our institutional (business) clients, we may obtain from you or your firm your business contact information, such as your name, title, office address, business phone number and e-mail address. We may use this information for the purpose of conducting business with your firm, managing our relationship with your firm, and advising your firm of products and services that we believe might be of interest. We may (i) share this information with affiliated companies, (ii) disclose it to service providers that we use to process the information and that have agreed to confidentiality restrictions, and (iii) export this information to the United States and other jurisdictions where we, or our service providers, do business. We may also disclose this information as required by law.